Exporting contact data is useful for tracking engagement and participant behaviors.
Steps to Export Contacts
-
Navigate to the Contacts Tab
- Go to the Data Centre.
- Select the Contacts Tab from the main navigation menu.
-
Apply Filters
- Use filters to focus on specific participant attributes or behaviors, such as:
- Number of promotions entered.
- Specific promotions or activity date ranges.
- Use filters to focus on specific participant attributes or behaviors, such as:
-
Sort and Customize the Table View
- Adjust the columns to display the data you need (e.g., Name, Email, Total Promotions Entered).
-
Export Your Data
- Click the Export List button at the top right of the page.
- Choose between:
- Export All Contacts: Includes all participants in the Contacts Tab.
- Export Filtered Contacts: Exports only participants matching your applied filters.
Understanding the Exported CSV
The CSV file may include:
- Name: Participant name.
- Email: Participant email address (if provided).
- Promotions Entered: Number of promotions the participant has engaged with.
- First Entry Date: The date of the participant’s first engagement.
- Last Entry Date: The most recent engagement date.